At Abacus LI we understand that things happen and you may need to cancel your order. We will work with you to ensure that your experience with us is a favorable one by either providing a refund when possible or a discount on your next order.
Online Material and Courses
There is no refund on any of our online courses. We will take consideration on an individual basis.
Please keep in mind that our online courses are designed to work over the internet either on a desktop, laptop, or any mobile device. Using an outdated computer system or a system with outdated Internet connection may not render the videos for viewing purposes and is not advised.
Abacus provides a refund (less a 15% administrative charge) for our live seminars providing we receive cancellation prior to 60 days of the seminar date. Cancellation may be made via email to our Customer Service Department at CustomerService@AbacusLI.com or by phone.
Within the 60 day window prior to the seminar, there are no refunds. Abacus LI does recognize that certain emergencies can present themselves making it impossible to attend the seminar. We will take those instances into account on a CASE BY CASE BASIS ONLY and we may provide a discount on your next purchase.